Terms and Conditions

Izwa Designer Boutique

Welcome to Izwa Designer Boutique. By accessing our website or purchasing from us, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

By using our website and services, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

Izwa Designer Boutique reserves the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

• All products displayed are subject to availability.
• Prices are listed in Indian Rupees (₹) and may change without prior notice.
• We strive to display product colors and details accurately, however slight variations may occur due to screen settings or lighting.

3. Orders

• Orders are confirmed only after successful payment.
• Izwa Designer Boutique reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious activity.
• Customized orders cannot be cancelled once production has started.

4. Customization

• Customers must provide accurate measurements and design preferences.
• Izwa Designer Boutique is not responsible for fitting issues if incorrect measurements are provided.
• Custom-designed products may require additional processing time.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and logistics conditions.
• We are not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Exchanges

• Returns and exchanges are subject to our Return Policy.
• Customized, stitched, or altered products are not eligible for return unless damaged or defective.
• Any damage must be reported within 48 hours of delivery with proper evidence.

7. Intellectual Property

All website content including images, logos, designs, text, and graphics are the property of Izwa Designer Boutique and may not be used or reproduced without permission.

8. Limitation of Liability

Izwa Designer Boutique shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Trivandrum, Kerala.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Izwa Designer Boutique
1st Floor, Narmada Shopping Complex
Kowdiar, Trivandrum
Phone: +91 63822 76178